Order Shipped

Fired when items on the order has left the Danoffice IT warehouse with carrier tracking information.

The order.shipped event signals that parts of or the full order has been picked, packed, and handed off to the carrier. The payload includes tracking information so you can surface shipment status in your own systems or pass it on to end users.

Payload

Payload and data on this page is our default configuration for order.shipped events. If you got any special requirements, please reach out to your account manager and ask them to arrange a meeting where we discuss your needs.

When it fires

Payload

{
  "eventId": "d935acc0-7a1e-4959-82a0-7b40ea5d3cbe",
  "eventType": "order.shipped",
  "timestamp": "2026-04-09T09:47:13.971Z",
  "data": {
    "correlationId": "68a3f2d1-049b-4580-bc47-22433b29a022",
    "salesOrderNumber": "DK-SO0077618",
    "shipmentNumber": "DK-SS132179",
    "yourReference": "RITM0052559",
    "carrier": {
      "name": "P-NORD",
      "trackingNumber": "00370709742693174600",
      "trackingUrl": "https://tracking.postnord.com/en/tracking?id=00370709742693174600"
    },
    "receiver": {
      "company": "Your Company Name",
      "contact": "John Doit",
      "phone": "12345678",
      "address": {
        "street": "Some Awesome Street 2",
        "city": "Fredericia",
        "postalCode": "7000",
        "country": "DK"
      }
    },
    "lines": [
      {
        "lineNo": 40000,
        "no": "MYE73QN/A-RDY",
        "description": "Apple iPhone 16",
        "quantity": 1.0,
        "correlationId": "68a3f2d1-049b-4580-bc47-22433b29a022",
        "ref1": "RITM0052559",
        "ref2": "TASK0002040",
        "ref3": "",
        "ref4": "",
        "categoryCode": "K/C",
        "categoryName": "Mobiles & GPS//Mobile Phones",
        "manufacturer": "Apple",
        "assetDetails": [
          {
            "id": 1038520,
            "assetTag": "",
            "serialNumber": "C8QH6T96DPNG",
            "imei1": "353317871321338",
            "imei2": ""
          }
        ]
      },
      {
        "lineNo": 50000,
        "no": "CH20EUWH7079",
        "description": "dbramante1928 re-charge - Strømforsyningsadapter - 20 Watt (",
        "quantity": 1.0,
        "correlationId": "68a3f2d1-049b-4580-bc47-22433b29a022",
        "ref1": "RITM0052559",
        "ref2": "TASK0002041",
        "ref3": "",
        "ref4": "",
        "categoryCode": "K/D3",
        "categoryName": "Mobiles & GPS//Mobile Phones - Cables & Power Adapters",
        "manufacturer": "dbramante1928",
        "assetDetails": [
          {
            "id": 1038521,
            "assetTag": "",
            "serialNumber": "",
            "imei1": "",
            "imei2": ""
          }
        ]
      }
    ]
  }
}

Fields

Envelope

Field	Type	Description
`eventId`	`string`	Unique identifier for this event delivery
`eventType`	`string`	Always `order.shipped`
`timestamp`	`string`	ISO 8601 UTC timestamp of when the event was emitted

Data

Field	Type	Description
`correlationId`	`string`	Unique reference linking this event to your original order
`salesOrderNumber`	`string`	The sales order number in the Danoffice IT ERP
`shipmentNumber`	`string`	The shipment/delivery note number in the Danoffice IT ERP
`yourReference`	`string`	The reference you provided when placing the order (e.g. RITM number)

Data — carrier

Field	Type	Description
`carrier.name`	`string`	Name of the carrier handling the shipment
`carrier.trackingNumber`	`string`	Carrier tracking number
`carrier.trackingUrl`	`string`	Direct link to the carrier tracking page

Data — receiver

Field	Type	Description
`receiver.company`	`string`	Company name of the recipient
`receiver.contact`	`string`	Contact person at the delivery address
`receiver.phone`	`string`	Phone number for the recipient
`receiver.address.street`	`string`	Street address
`receiver.address.city`	`string`	City
`receiver.address.postalCode`	`string`	Postal / ZIP code
`receiver.address.country`	`string`	ISO 3166-1 alpha-2 country code

Data — lines

Each entry in the lines array represents one order line included in this shipment.

Field	Type	Description
`lineNo`	`number`	Line number from the sales order
`no`	`string`	Item/product number
`description`	`string`	Product description
`quantity`	`number`	Quantity shipped on this line
`correlationId`	`string`	Correlation ID for the order this line belongs to
`ref1` – `ref4`	`string`	Custom reference fields passed in on the original order line
`categoryCode`	`string`	Internal category code
`categoryName`	`string`	Human-readable category path
`manufacturer`	`string`	Manufacturer name

Data — lines.assetDetails

Each line may include one or more asset records when serialised items are shipped.

Field	Type	Description
`id`	`number`	Internal asset record identifier
`assetTag`	`string`	Asset tag, if assigned
`serialNumber`	`string`	Serial number of the unit, if available
`imei1`	`string`	Primary IMEI number, for cellular devices
`imei2`	`string`	Secondary IMEI number, for dual-SIM devices

Partial shipments

An order may ship in multiple batches. Each order.shipped event covers only the lines included in that shipment. Use shipmentNumber to distinguish between separate deliveries for the same order.

Optional fields

assetTag, serialNumber, imei1, and imei2 are included when the data is available for the shipped item. Always check for their presence before using them.

What to do

Update your internal order status to "Shipped" (or "Partially Shipped" if not all lines are covered).
Surface carrier.trackingUrl or carrier.trackingNumber to end users if applicable.
Store assetDetails if you need to register assets or populate a CMDB with serial numbers and IMEI data.

Order Shipped

On this page